Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Since the 73.0.1 update went through, all tabs keep crashing. Refreshing and reinstalling didn't help. It's practically useless now.

  • 2 réponses
  • 1 a ce problème
  • 9 vues
  • Dernière réponse par cor-el

more options

The update came through earlier today and not a single tab has loaded since. They keep crashing and no amount of restoring works. There are no crash logs. I have restarted, cleared cache, refreshed browser, uninstalled and reinstalled to no avail. Is there anything else to do before ditching it for good?

The update came through earlier today and not a single tab has loaded since. They keep crashing and no amount of restoring works. There are no crash logs. I have restarted, cleared cache, refreshed browser, uninstalled and reinstalled to no avail. Is there anything else to do before ditching it for good?

Toutes les réponses (2)

more options

Anything in the Windows Event logs ?

You can try to start Firefox in Safe Mode:

  • Windows: hold down the Shift key while starting Firefox
  • Mac: hold down the Options key while starting Firefox
  • Help -> Restart with Add-ons Disabled

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

more options

We have recently seen multiple reports that Bitdefender is causing issues with tab crashes in Firefox 73. If you use Bitdefender and suffer from this issue then try to uninstall this software, including Bitdefender Agent.

You can possibly contact Bitdefender for support.

Modifié le par cor-el