Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

I cannot sync Firefox - it asks for a verification code but the email never arrives.

  • 1 réponse
  • 1 a ce problème
  • 3 vues
  • Dernière réponse par Eve

more options

I'm trying to sync Firefox to my new Mac. It asks me to enter a verification code which it sends to my email - but the email never arrives; I have requested it several times. I have checked Spam, I have checked my webmail as well as on the server, i have designated the Firefox accounts email address a safe sender, i have checked that I am still receiving emails (I am), but still no verification code.

I'm trying to sync Firefox to my new Mac. It asks me to enter a verification code which it sends to my email - but the email never arrives; I have requested it several times. I have checked Spam, I have checked my webmail as well as on the server, i have designated the Firefox accounts email address a safe sender, i have checked that I am still receiving emails (I am), but still no verification code.

Toutes les réponses (1)

more options

Are you in the right email account? That's all I can think of, is maybe you're accidentally checking the wrong email?