Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox 76.0.1 not playing embedded Twitter videos

  • 23 réponses
  • 1 a ce problème
  • 1139 vues
  • Dernière réponse par varices

varices
varices
more options

On the entertainment media site Buzzfeed, clicking on a post of an embedded Twitter video gives me a blank white image. No error message like "Unable to play the file". I did a clear history, cache & cookies and refreshed Firefox. I ran the apt update for Ubunto. It had been operating smoothly in the past. If I go to Twitter, it plays. It just goes blank when I click on the video embedded in the post.

Thank you for any assistance.

On the entertainment media site Buzzfeed, clicking on a post of an embedded Twitter video gives me a blank white image. No error message like "Unable to play the file". I did a clear history, cache & cookies and refreshed Firefox. I ran the apt update for Ubunto. It had been operating smoothly in the past. If I go to Twitter, it plays. It just goes blank when I click on the video embedded in the post. Thank you for any assistance.
Captures d’écran jointes

Solution choisie

cor-el That didn't work. Same results.

Now it doesn't go blank. It has the media cannot be played message.

I'm trying allow twitter for this session and checking the box to Delete cookies and site data when Firefox is closed.

We'll see if that shakes it up.

varices

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (3)

varices
varices Auteur de la question
more options

Solution choisie

cor-el That didn't work. Same results.

Now it doesn't go blank. It has the media cannot be played message.

I'm trying allow twitter for this session and checking the box to Delete cookies and site data when Firefox is closed.

We'll see if that shakes it up.

varices

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

You can check the Web Console for media related messages if you haven't done this yet.

varices
varices Auteur de la question
more options

cor-el I looked and filtered media (nothing) and video and the only warning was video autoplay not supported. Which I have autoplay blocked.

If I'm reading it right, seems okay. That lost solution I tried worked. I'm just going to continue to monitor the speed it takes for pages to load, but I'm happy it seems to be smooth at this time.

Thank all you guys for the help. All the hints and tips kept me searching and toggling settings.

varices

  1. 1
  2. 2