Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

I can't see my bookmarks after new patch

  • 4 réponses
  • 1 a ce problème
  • 6 vues
  • Dernière réponse par Mehmet Emre

more options

Today my firefox completed an update and i lost all my bookmarks. What happened? I didn't find any html or json file in mozilla firefox folder in program files. Also i can't find any firefox preference in my documentary folder in C:/. I collected these bookmarks in many years. Please help me.

Today my firefox completed an update and i lost all my bookmarks. What happened? I didn't find any html or json file in mozilla firefox folder in program files. Also i can't find any firefox preference in my documentary folder in C:/. I collected these bookmarks in many years. Please help me.

Solution choisie

If you lost personal data then it is possible that a new default-release profile folder has been created. See "Determine if Firefox has created a new profile":

You can open the about:profiles page via the location bar to check whether multiple profiles are present and what profile Firefox currently is using.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (4)

more options

It' a screenshot about.

more options

Also i lost my all saved passwords.

more options

Solution choisie

If you lost personal data then it is possible that a new default-release profile folder has been created. See "Determine if Firefox has created a new profile":

You can open the about:profiles page via the location bar to check whether multiple profiles are present and what profile Firefox currently is using.

more options

Thank you so much for immediete help with understandable English language. Problem absolutly solved.