Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

need to enable camera & microphone

  • 1 réponse
  • 1 a ce problème
  • 3 vues
  • Dernière réponse par Paul

more options

I tried to do a telemedicine call with my doctor. It was a doxy.me website. I was asked to enable my camera and microphone. I clicked enable and was told that my camera and microphone were blocked. How do I unblock them?

I appreciate any help that is given.

I tried to do a telemedicine call with my doctor. It was a doxy.me website. I was asked to enable my camera and microphone. I clicked enable and was told that my camera and microphone were blocked. How do I unblock them? I appreciate any help that is given.

Toutes les réponses (1)

more options

Hi

I should be able to help you with this.

  • Open the Android Settings app (typically a cogwheel icon)
  • Along the top, tap the little magnifying glass icon and search for "App permissions"
  • Select App permissions and for both Camera and Microphone, grant permission to Firefox

I hope this helps.