Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Can Not Install Add-On?

  • 10 réponses
  • 1 a ce problème
  • 43 vues
  • Dernière réponse par sfhowes

more options

I just downloaded Thunderbird , version 78. I am trying to import my Email file (Mbox) to thunderbird. So I went to install the ImportExportTools addon that is popular and mentioned in lots of tutorials.

But thunderbird says its not compatible with my version! Wont let me install it. Is there a manual way around to install it?

Or another way someone can recommend to import a Mbox file with all my emails?

Thanks

I just downloaded Thunderbird , version 78. I am trying to import my Email file (Mbox) to thunderbird. So I went to install the '''ImportExportTools''' addon that is popular and mentioned in lots of tutorials. But thunderbird says its not compatible with my version! Wont let me install it. Is there a manual way around to install it? Or another way someone can recommend to import a Mbox file with all my emails? Thanks

Solution choisie

Copy the file into Mail\Local Folders, delete the .mbox extension, restart TB.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (10)

more options

ImportExportTools NG has not yet been updated for 78. Help/Troubleshooting, click Open Folder to open the profile, close TB, copy the mbox into the Mail\Local Folders subfolder, restart TB, find the folder under Local Folders in the Folder Pane.

more options

sfhowes said

ImportExportTools NG has not yet been updated for 78. Help/Troubleshooting, click Open Folder to open the profile, close TB, copy the mbox into the Mail\Local Folders subfolder, restart TB, find the folder under Local Folders in the Folder Pane.

Okay. But where is Help/Troubleshooting? Is that a button? I dont see it anywhere

more options

(Duplicate post, see above)

Modifié le par zach6

more options

Click the 3-bar icon, then Help, then Troubleshooting Information (see picture).

more options

Okay thanks, I found it, but it did not work. I tried restarting and re-doing it a couple time, see screenshot. Nothing shows up

Modifié le par zach6

more options

Where did you get your mbox file? If it was exported from Apple mail, the relevant mbox is inside the exported one. Also, the file should have no extension such as .mbox.

more options

From Google account, did the Take out thing straight from my google account and downloaded my emails. That's the file it gave me, this is what it looks like:

more options

Solution choisie

Copy the file into Mail\Local Folders, delete the .mbox extension, restart TB.

more options

That did it! What an easy work around now that I know how to do it, now I dont need that addon really. Thanks so much! By the way, if I do that with a 10gb Mbox file, will that cause thunderbird to freeze/crash each time I start it? Or how big of an mbox file can it handle? I assume each time you open thunderbird, it manually loads that file from the computer.

Modifié le par zach6

more options

A large mbox file may take a while for TB to index on the first restart, but afterwards there should be no performance issues as long as you follow the general recommendation to exclude the profile folder from antivirus scanning.

http://kb.mozillazine.org/Antivirus_software