Recovering Emails after Windows 10 Update
I lost my emails after an automatic Windows 10 update. I followed the instructions in a previous thread by entering "C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe" in "Run" and that recovered everything for one address. I tried to repeat the process for my other email addresses but it just reopens Thunderbird. What am I doing wrong?
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Hi, when you do a major update to Windows, it often asks about what to do with your existing data. One of the options is to preserve it in a temporary folder named
C:\Windows.old
that Windows keeps for about 28 days.
Can you find such a folder on your system?
If so:
Before proceeding, please set Windows to show you hidden files and folders: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files
Then check here:
C:\Windows.old\Users\your-user-name\AppData\Roaming\Thunderbird\Profiles
Can you find that folder?
If you have a profile folder there, and it has recently updated contents, then you should be on track toward finding your old mail folders and address book.