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Locked into Perpetual "Restart to Complete a Previous Upgrade" Mode

  • 2 réponses
  • 1 a ce problème
  • 7 vues
  • Dernière réponse par richcinta

richcinta
richcinta
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Ok. Im not sure when, But Thunderbird had an update a few days ago. I ignored it. Then Windows just did an update today. Now my Thunderbird Icon is switched to SetUp Icon and I can not enter my email program.

When I click on the Icon, it says this..

"Your computer must be restarted to complete a previous upgrade to Thunderbird. Do you want to restart now? "

So I click Yes...and it restarts...but nothing happens. the program isnt upgraded. and when i click on the Icon I get the prior message... "your computer must be restarted".....

I have alot of emails and addresses saved, so I dont want to lose everything and do a fresh un install and reinstall.

Any suggestions? Please help. I have business emails I need to send out soon today!

Thanks

Ok. Im not sure when, But Thunderbird had an update a few days ago. I ignored it. Then Windows just did an update today. Now my Thunderbird Icon is switched to SetUp Icon and I can not enter my email program. When I click on the Icon, it says this.. "Your computer must be restarted to complete a previous upgrade to Thunderbird. Do you want to restart now? " So I click Yes...and it restarts...but nothing happens. the program isnt upgraded. and when i click on the Icon I get the prior message... "your computer must be restarted"..... I have alot of emails and addresses saved, so I dont want to lose everything and do a fresh un install and reinstall. Any suggestions? Please help. I have business emails I need to send out soon today! Thanks

Solution choisie

Thanks! That Worked!

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Toutes les réponses (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Suggest you try information at this link : https://support.cdn.mozilla.net/en-US/questions/1283627

richcinta
richcinta Auteur de la question
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Solution choisie

Thanks! That Worked!