Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

emails disappear from inbox

  • 1 réponse
  • 1 a ce problème
  • 24 vues
  • Dernière réponse par Matt

Carol Fidler Kayes
Carol Fidler Kayes
more options

I have used Thunderbird for several years with no problems. Recently, even with the setting to not delete emails automatically after 30 days, the emails disappear after 30 days, including from the inbox, sent and archives. It deleted archived messages for the last 3 years. I did not change any settings, the program just did this suddenly. Today, it just deleted all of the messages in the inbox from the past 25 days and installed the latest update. How can I get this to work correctly?

I have used Thunderbird for several years with no problems. Recently, even with the setting to not delete emails automatically after 30 days, the emails disappear after 30 days, including from the inbox, sent and archives. It deleted archived messages for the last 3 years. I did not change any settings, the program just did this suddenly. Today, it just deleted all of the messages in the inbox from the past 25 days and installed the latest update. How can I get this to work correctly?

Toutes les réponses (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Are you using IMAP? in which case you have to also contend with what happens on the server, like your provider automatically archiving or deleting them