Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Blocked by error message

  • 1 réponse
  • 1 a ce problème
  • 5 vues
  • Dernière réponse par cor-el

ClinicCom
ClinicCom
more options

Help, please! After a computer tech worked on my machine I've been unable to use FF. I have no trouble downloading a file, but when I click on "Run" I get this error message: "Can not create temp folder archive." I can't get beyond that. This may be related to 7-Zip, because that program always pops up with the error message. What should I do?

Howard Lewis

Help, please! After a computer tech worked on my machine I've been unable to use FF. I have no trouble downloading a file, but when I click on "Run" I get this error message: "Can not create temp folder archive." I can't get beyond that. This may be related to 7-Zip, because that program always pops up with the error message. What should I do? Howard Lewis

Modifié le par cor-el

Toutes les réponses (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That is a problem with extracting the Firefox installer in the Windows temp folder.

You can try to delete the Windows Temp folder (%TMP% or %TEMP%).

You can check owner and permissions for the temp folder (%TMP% and %TEMP%) via "Properties -> Security -> Advanced" in the right-click context menu.