Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Thunderbird not responding on start-up

greenhills12345
greenhills12345
more options

Hi, I have Thunderbird, 78.6.1. For over a week now when I launch it, it just hangs and then turns not-responding. I have to end task via task manager.

I have tried having the computer in safe mode and opening Thunderbird in safe mode. Same problem.

Someone please help as I have lots of "tasks" scheduled on there that at minimum would like not to lose if I have to go back to a previous version or uninstall.

Thank you!

Hi, I have Thunderbird, 78.6.1. For over a week now when I launch it, it just hangs and then turns not-responding. I have to end task via task manager. I have tried having the computer in safe mode and opening Thunderbird in safe mode. Same problem. Someone please help as I have lots of "tasks" scheduled on there that at minimum would like not to lose if I have to go back to a previous version or uninstall. Thank you!

Toutes les réponses (3)

greenhills12345
greenhills12345 Auteur de la question
more options

Also, forgot to mention, running Windows 10 Pro 64 bit

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

does leaving it hanging and going out for coffee get it to go eventually?

greenhills12345
greenhills12345 Auteur de la question
more options

I launched it and left it alone for 1 hour. A notification came through about 15 mins in that it was unable to connect to mail servers. Then 45 mins a calendar event came up. Couldn't click on it at first but now that it's been an hour, I notice it is gone. It's been one hour and I tried clicking on a different folder to see if things were working and it is hanging and says "not responding"