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Firefox will load but it's "dead".

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  • Dernière réponse par rodojen

rodojen
rodojen
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OK, apparently Firefox updated today- Feb 2, 2021 and it said to restart Firefox for the changes to take effect. I did that and Firefox loads, but it does nothing. When I hit "Home" it tries to work but it's apparently not accessing the internet. I can't access options either. I didn't uninstall because I don't want to lose any current settings, bookmarks, history, etc. I use Windows 10 on my laptop.

I did and automatic restart-- same result. I did a total shut down and restart-- same.

I checked with McAfee firewall and Firefox has access. No note comes up regarding any issue when I load Firefox. 

I'm using Brave to write this, and there's no problem with internet access, obviously.

So, which files or folders do I need to back-up so I can reinstall with bookmarks and history intact?

OK, apparently Firefox updated today- Feb 2, 2021 and it said to restart Firefox for the changes to take effect. I did that and Firefox loads, but it does nothing. When I hit "Home" it tries to work but it's apparently not accessing the internet. I can't access options either. I didn't uninstall because I don't want to lose any current settings, bookmarks, history, etc. I use Windows 10 on my laptop. I did and automatic restart-- same result. I did a total shut down and restart-- same. I checked with McAfee firewall and Firefox has access. No note comes up regarding any issue when I load Firefox. I'm using Brave to write this, and there's no problem with internet access, obviously. So, which files or folders do I need to back-up so I can reinstall with bookmarks and history intact?

Solution choisie

Never mind :-D I figured it out.

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rodojen
rodojen Auteur de la question
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Solution choisie

Never mind :-D I figured it out.