Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Thunderbird 78.7 isn't seeing my account, emails, calendar, contacts, etc I copied to profile.

  • 2 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par Phil Reinie

Phil Reinie
Phil Reinie
more options

I copied my Thunderbird folder from my Library on my other Mac, but when I open Thunderbird it doesn't seem to see it. Instead, it acts like no email account has been set up.

See the uploaded image.

The "Set up your existing email address" pop up doesn't let me edit any field. Only the Cancel button works.

I've tried copying both just the alphanum.default profile folder and the entire Thunderbird folder and opening Thunderbird still acts the same as above.

And, yes, Thunderbird is Quit both before copying (older Mac) the folder and when pasting (Mac OS 10.12 - Sierra) the folder.

Any ideas, other things I can try?

I copied my Thunderbird folder from my Library on my other Mac, but when I open Thunderbird it doesn't seem to see it. Instead, it acts like no email account has been set up. See the uploaded image. The "Set up your existing email address" pop up doesn't let me edit any field. Only the Cancel button works. I've tried copying both just the alphanum.default profile folder and the entire Thunderbird folder and opening Thunderbird still acts the same as above. And, yes, Thunderbird is Quit both before copying (older Mac) the folder and when pasting (Mac OS 10.12 - Sierra) the folder. Any ideas, other things I can try?
Captures d’écran jointes

Solution choisie

Well I would not have expected that updating the old Mac's TBird from 76.x.x to 78.7.1 would have done anything, after all, moving the TBird folder from a PC or Linux which likely don't have the same version (or do they?) is possible and works, but upgrading the old Mac and moving the file to the new Mac (both now with same TBird version) let the new Mac see all the emails.

Thank you Toad-Hall for the tip. It worked. (Assuming I didn't do anything wrong in previous attempts.)

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Did you have the same version of Thunderbird on old mac as on new mac ? Is version 78.7.1 running on both computers ? If no, can you update the old mac to a current version eg: 78.7.1 Make sure new mac is running same version 78.7.1

Then Exit Thunderbird and perform copy paste of Thunderbird folder.

Please post info/results.

Phil Reinie
Phil Reinie Auteur de la question
more options

Solution choisie

Well I would not have expected that updating the old Mac's TBird from 76.x.x to 78.7.1 would have done anything, after all, moving the TBird folder from a PC or Linux which likely don't have the same version (or do they?) is possible and works, but upgrading the old Mac and moving the file to the new Mac (both now with same TBird version) let the new Mac see all the emails.

Thank you Toad-Hall for the tip. It worked. (Assuming I didn't do anything wrong in previous attempts.)