Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox Crashes on Launch

more options

I am running Ubuntu 20.04.2 LTS. I wasn't having any issues with Firefox until it crashed unexpectedly and showed the Mozilla Crash Reporter. Now I can't launch Firefox and only receive the Crash Reporter. I have tried uninstalling and reinstalling Firefox from the command line. If I attempt to uninstall Firefox from the Ubuntu Software GUI, I get an error that it can not be uninstalled because of unmet dependencies (although it doesn't list any missing dependencies). I have submitted a crash report with Crash ID: bp-fe22d740-064d-4990-a5ee-13c080210227.

Thank you for any help you may be able to offer.

I am running Ubuntu 20.04.2 LTS. I wasn't having any issues with Firefox until it crashed unexpectedly and showed the Mozilla Crash Reporter. Now I can't launch Firefox and only receive the Crash Reporter. I have tried uninstalling and reinstalling Firefox from the command line. If I attempt to uninstall Firefox from the Ubuntu Software GUI, I get an error that it can not be uninstalled because of unmet dependencies (although it doesn't list any missing dependencies). I have submitted a crash report with Crash ID: bp-fe22d740-064d-4990-a5ee-13c080210227. Thank you for any help you may be able to offer.

Toutes les réponses (2)

more options

That is a problem with the color profile of your display monitor that is either too large or incompatible with Firefox.

  • Firefox 86.0 Crash Report [@ qcms_data_create_rgb_with_gamma ]

This issue has been fixed in Firefox 87 Beta.

  • Bug 1694670 - Linux startup crash in [@ qcms_data_create_rgb_with_gamma]

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html
)


more options

Thank you! I installed 87 Beta and I'm up and running again