Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Docx links from Onedrive fail to open

  • 3 réponses
  • 1 a ce problème
  • 22 vues
  • Dernière réponse par 13pgus

13pgus
13pgus
more options

A DOCX link sent from a Onedrive account by email to my account on Thunderbird opens blank screen in FIrefox and other browsers, but will open the file in MS Word 'if I use MS Edge browser. Why?

A DOCX link sent from a Onedrive account by email to my account on Thunderbird opens blank screen in FIrefox and other browsers, but will open the file in MS Word 'if I use MS Edge browser. Why?

Solution choisie

Can you try the same steps using Windows 10 Mail app instead of Thunderbird to verify? I only have Thunderbird in Linux and will switch back and test.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Solution choisie

Can you try the same steps using Windows 10 Mail app instead of Thunderbird to verify? I only have Thunderbird in Linux and will switch back and test.

Modifié le par jonzn4SUSE

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

I just tried it in Linux it works fine. see screenshot Can you provide screenshots of the issue?

13pgus
13pgus Auteur de la question
more options

Hello there,

Thanks for replying.

I have been in contact with Microsoft about some Onedrive issues I was having (which is where the link navigates to) and I believe this was the root cause of the problem. Now that the Onedrive issues are fixed the process is working as I would expect. It seems that the issues with Onedrive were the limiting factor and now it works correctly on Thunderbird->FIrefox and using the Win10 mail app and direct pasting a link into Chrome.

Thanks for your help.