Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

discontinued account

  • 2 réponses
  • 1 a ce problème
  • 15 vues
  • Dernière réponse par info5330

info5330
info5330
more options

Hi, one of my email accounts has discontinued, so I don't want TB to check for new mail, as I would get the message "cannot connect to server" ...but I do want to keep the historic messages for my files. I have unchecked the options to get mail at startup or periodically, but when I click on "receive messages" for all the other accounts, it still tries to check the mail for the discontinued one, and I get the annoying message. Can anyone help?

Hi, one of my email accounts has discontinued, so I don't want TB to check for new mail, as I would get the message "cannot connect to server" ...but I do want to keep the historic messages for my files. I have unchecked the options to get mail at startup or periodically, but when I click on "receive messages" for all the other accounts, it still tries to check the mail for the discontinued one, and I get the annoying message. Can anyone help?

Solution choisie

Create subfolders of Local Folders and copy the messages there from the account. Confirm the copies, then remove the account from Tools/Account Settings, Account Actions.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Solution choisie

Create subfolders of Local Folders and copy the messages there from the account. Confirm the copies, then remove the account from Tools/Account Settings, Account Actions.

info5330
info5330 Auteur de la question
more options

Got it, Thanks!!