Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Thunderbird Migration worked only at first start

  • 1 réponse
  • 1 a ce problème
  • 2 vues
  • Dernière réponse par Matt

kessler-michael
kessler-michael
more options

I have migrated Thunderbird to a new computer (both running Windows 10, Thunderbird on both 78.10.0) by a fresh install, then moved the Thunderbird folder as described in the support pages.

First start of Thunderbird everything worked absolutely fine. Mails and archives were there, receiving and sending also ok. On the second start of Thunderbird there only appeared some sort of "default" more or less blank window, with no accounts, no mails and even without any dropdown menues. Task manager reported no further cpu activity of Thunderbird.

I have tried several times, even again a fresh install, but doesn't help. Same effect, first start ok, second fail. Also tried with antivirus off. No change.

What can I do?

Michael

I have migrated Thunderbird to a new computer (both running Windows 10, Thunderbird on both 78.10.0) by a fresh install, then moved the Thunderbird folder as described in the support pages. First start of Thunderbird everything worked absolutely fine. Mails and archives were there, receiving and sending also ok. On the second start of Thunderbird there only appeared some sort of "default" more or less blank window, with no accounts, no mails and even without any dropdown menues. Task manager reported no further cpu activity of Thunderbird. I have tried several times, even again a fresh install, but doesn't help. Same effect, first start ok, second fail. Also tried with antivirus off. No change. What can I do? Michael

Toutes les réponses (1)

Matt
Matt
  • Top 25 Contributor
  • Moderator
more options

This has worked for some folks reporting the type of window you are. https://support.mozilla.org/en-US/kb/rebuilding-global-database

I am guessing, but it is probably something to do with anti virus scanning as that is a really large file.