Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Access denied on websites

  • 1 réponse
  • 1 a ce problème
  • 6 vues
  • Dernière réponse par Lukaz Lim

rinusvantol
rinusvantol
more options

I get the following message accessing the website : https:??ww.tui.nl : Access Denied You don't have permission to access "http://www.tui.nl/" on this server.

Reference #18.9eb93554.1619976810.c9275a7

Can you please inform me how to cope with this?

I get the following message accessing the website : https:??ww.tui.nl : Access Denied You don't have permission to access "http://www.tui.nl/" on this server. Reference #18.9eb93554.1619976810.c9275a7 Can you please inform me how to cope with this?

Toutes les réponses (1)

Lukaz Lim
Lukaz Lim
more options

Hi,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

1. Tap on the triple dot icon to the right side of the address bar 2. Tap 'Settings' 3. Scroll down and tap 'Delete browsing data' 4. Only check 'Cookies' and 'Cached images and files' as selected 5. Tap on 'Delete browsing data' and confirm

Please let us know if it helps!

I was able to visit the website without issues but if the problem persists, it is most likely an issue with the website's servers.