Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Thunderbird Integration with Printer

  • 3 réponses
  • 1 a ce problème
  • 8 vues
  • Dernière réponse par sfhowes

bookie32
bookie32
more options

I have a HP MFP M28-M31 Scanner printer and can't get HP to recognise that Thunderbird is my default email client. If I scan something to for example pdf email the scan goes ok but if I click on email link it says no email client is connected. I have checked Windows 10 and it says standard setting for email is Thunderbird. I can see that Thunderbird is 64 bit and HP has installed in 32 bit. Is there something I can do to fix the problem?

bookie32

I have a HP MFP M28-M31 Scanner printer and can't get HP to recognise that Thunderbird is my default email client. If I scan something to for example pdf email the scan goes ok but if I click on email link it says no email client is connected. I have checked Windows 10 and it says standard setting for email is Thunderbird. I can see that Thunderbird is 64 bit and HP has installed in 32 bit. Is there something I can do to fix the problem? bookie32

Toutes les réponses (3)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Remove TB 64 bit and install TB 32 bit.

https://support.mozilla.org/en-US/questions/1307664

bookie32
bookie32 Auteur de la question
more options

Will I have to reinstall the email accounts?

sfhowes
sfhowes
  • Top 10 Contributor
more options

Uninstalling/reinstalling doesn't affect your data in the separate profile folder, but you must install the same version. So, if the current TB is 78.x.x, install 32-bit 78.x.x.