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Firefox doing nothing!

  • 2 réponses
  • 1 a ce problème
  • 2 vues
  • Dernière réponse par cor-el

Bill
Bill
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My Firefox just sits with one or two tabs open with the little dot rolling back and forth doing nothing for 4-5 minutes. While I'm getting emails and using EDGE right now!

My Firefox just sits with one or two tabs open with the little dot rolling back and forth doing nothing for 4-5 minutes. While I'm getting emails and using EDGE right now!

Solution choisie

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017 and 2019":

You may not need the latter (32-bit version) if you use 64-bit Firefox. You may have to reboot the computer.

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Toutes les réponses (2)

Bithiah
Bithiah
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Hey there!

Is it possible to get a screenshot of your problem?

Thanks!

Kind regards,

Bithiah

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Solution choisie

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017 and 2019":

You may not need the latter (32-bit version) if you use 64-bit Firefox. You may have to reboot the computer.