Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Clippings add on not working correctly

  • 4 réponses
  • 1 a ce problème
  • 158 vues
  • Dernière réponse par sherri.reid

sherri.reid
sherri.reid
more options

I am having a problem with clippings extension. Every day this week when I click on the clippings icon, the page doesn't appear. (The web browser flashes - but the clippings page doesn't appear) I have to remove clippings, reinstall clippings and then restore clippings from backup. Clippings works for the rest of the day just fine - even if I close out of the browser. When I come back in the next day - clippings are gone and I have to go through the whole process again.

I've tried reinstalling firefox as well as refresh.

Firefox version: 78.13.0esr

Note: Clippings has worked fine for the past 5+ years.

I am having a problem with clippings extension. Every day this week when I click on the clippings icon, the page doesn't appear. (The web browser flashes - but the clippings page doesn't appear) I have to remove clippings, reinstall clippings and then restore clippings from backup. Clippings works for the rest of the day just fine - even if I close out of the browser. When I come back in the next day - clippings are gone and I have to go through the whole process again. I've tried reinstalling firefox as well as refresh. Firefox version: 78.13.0esr Note: Clippings has worked fine for the past 5+ years.

Solution choisie

thank you.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (4)

FredMcD
FredMcD
more options

You need to contact the add-on's support page.

sherri.reid
sherri.reid Auteur de la question
more options

Where is this: 'the add-on's support page'. I can't find anything on the internet for this

Thank you

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options
sherri.reid
sherri.reid Auteur de la question
more options

Solution choisie

thank you.