Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

after Thunderbird 91 CANNOT SEND EMAIL

  • 3 réponses
  • 5 ont ce problème
  • 3 vues
  • Dernière réponse par JasWom

Andy
Andy
more options

installed Thunderbird 91. Everthing worked fine until then. NOW CANNOT SEND EMAILS IN ANY OF THREE ACCOUNTS. Definitely recommend avoiding this update. Have removed and reinstalled accounts to no avail. Can receive email but very slow in opening emails. Note no config editor in tools menu in version 91.

installed Thunderbird 91. Everthing worked fine until then. NOW CANNOT SEND EMAILS IN ANY OF THREE ACCOUNTS. Definitely recommend avoiding this update. Have removed and reinstalled accounts to no avail. Can receive email but very slow in opening emails. Note no config editor in tools menu in version 91.

Toutes les réponses (3)

christ1
christ1
  • Top 25 Contributor
more options
CANNOT SEND EMAILS

What prevents you from sending messages?

Is there any error message?

What is your anti-virus software?

Note no config editor in tools menu in version 91.

Config Editor to do what?

Fabián Rodríguez
Fabián Rodríguez
more options

Looks like a duplicate of this question, which has a possible workaround :

https://support.mozilla.org/en-US/questions/1347196

JasWom
JasWom
more options

For those who upgraded to version 91 and can't send email. Disclaimer: I'm no expert, just an average Joe user of Thunderbird.

I had this same problem and nothing worked. But in the course of trying to solve the issue, this is what I discovered. My OS is Windows 7 Ultimate and it is 32/64 bit. Thunderbird installed on the 32bit folder (86programs). When I upgraded, I eliminated that folder and contents. I wanted TB to be 64bit. That's where the problem began. In the end, I desperately removed and reinstalled TB again and let it do what it wanted. Which meant it went the 32bit, 86folder again. My send problem disappeared. BUT, the TB icon also disappeared. I copied the icon from the TB site, opened the TB folder, used the mouse to move the icon atop the thunderbird.exe. The icon returned and sine then, all has been well. As I said, I'm no expert and acted out of desperation when all else failed. Hopefully, this helps someone else.