Restore my data
Hello guys,
my old pc MP got fried and i needed a new windows and idid and installed Firefox as its my best browser but when i signed in in my account it seemed like i forgot my password so i did reset it and when i signed in i didn't find any of my old account passwords or data at all and i do need help to restore these data
thx in advance
Toutes les réponses (4)
FIrefox removes all of your data when you Reset your password. You can also check out this link: https://support.mozilla.org/en-US/questions/1295116
checking it out
Modifié le
so there's no way to recover it back ?
Most of the users don't generate a recovery key due to which their passwords can't be recovered. If you have generated one, you can recover it through this link:
https://support.mozilla.org/en-US/kb/reset-your-firefox-account-password-recovery-keys
If you didn't generate a recovery key earlier, you might've recovered it as it saves the profile on the same Desktop. But as you switched to a new one, it may not be possible as it requires files from your old pc. If you can get those, you can recover them and here's the guide to it:
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile#w_passwords