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downloaded firefox lockwise to my laptop

  • 3 réponses
  • 1 a ce problème
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  • Dernière réponse par Paul

Firefox desktop lenova
Firefox desktop lenova
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I downloaded Firefox lockwise to my laptop. I am running windows 7. Then i hit sync to my mobile phone, which does not have firefox on it. Now my phone is asking for a password to unlock the phone. I have tried numerous passwords and still can't unlock the phone. My landline phone number is showing up on the screen when I push the on button, but when I swipe the screen it shows enter password to unlock. How do I get back to normal on my phone and delete sync from the phone? I have disconnected sync on my laptop with no success. Help ASAP please. email: 

[Email address removed]
I downloaded Firefox lockwise to my laptop. I am running windows 7. Then i hit sync to my mobile phone, which does not have firefox on it. Now my phone is asking for a password to unlock the phone. I have tried numerous passwords and still can't unlock the phone. My landline phone number is showing up on the screen when I push the on button, but when I swipe the screen it shows enter password to unlock. How do I get back to normal on my phone and delete sync from the phone? I have disconnected sync on my laptop with no success. Help ASAP please. email: [Email address removed]

Modifié le par Paul

Toutes les réponses (3)

Paul
Paul
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Hi

If your mobile device does not have Firefox for Android installed on it, where are you trying to Sync your bookmarks to?

Firefox desktop lenova
Firefox desktop lenova Auteur de la question
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I was going to sync them to my cell phone. Afterwards I realized I did not have Firefox on my phone. Phone is still locked. My phone is not showing up on my Firefox account connected services either. I have tried every password I could think of to no avail. I even hooked it up to my laptop to try to get in it and no luck. I was able to pull down the screen to show all the icons for bluetooth, flashlight, etc, but most are grayed out. I guess I will be doing a hard reset. I did not want tolose my conacts and pictures.

Paul
Paul
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Hi

This does not sound like an issue with Firefox for Android, but with the device itself. i recomend that you contact your mobile telephone service provider for help with this issue.