Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox taking a really long time loading after startup

  • 4 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par FredMcD

more options

I am using Windows 10 on an Aspire E17. After startup over the last month or more, I have found that Firefox is taking an exxxxxtremely long time to load - something approaching 10 minutes at time. I have the opening page set as Google and that seems to be the one that loads the longest, others pages less so. Some of this is also due to Windows' MsMpEng.exe, which is of the habit of hogging around 100% of memory resources according to task manager.

Any suggestions?

I am using Windows 10 on an Aspire E17. After startup over the last month or more, I have found that Firefox is taking an exxxxxtremely long time to load - something approaching 10 minutes at time. I have the opening page set as Google and that seems to be the one that loads the longest, others pages less so. Some of this is also due to Windows' MsMpEng.exe, which is of the habit of hogging around 100% of memory resources according to task manager. Any suggestions?

Toutes les réponses (4)

more options

Web search: https://www.bing.com/search?q=MsMpEng.exe msmpeng.exe is an important part of Windows Security, formerly known as Windows Defender

You should try asking here: https://support.microsoft.com

http://answers.microsoft.com/en-US/windows/forum/windows_10

more options

Thank you. I appreciate the response. But I said that MsMpEng.exe was only PART of the problem. This slowness is occurring also at times when MsMp is not doing its thing, So any other suggestions as to what is going on?

more options

Clear the cache? Examine addons?

more options

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding