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Thunderbird Archive lost after deleting account

  • 2 réponses
  • 1 a ce problème
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  • Dernière réponse par JohnStefani

JohnStefani
JohnStefani
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Hi, I had a Comcast email account that was set up using POP server. I wanted to select it to IMAP, but there was no way to do it. So I renamed it, stopped it from checking for mail and then created the new email IMAP account. Great.

Next I wanted to delete the old, renamed POP account, but save the email. So I archived 3 years of email. It worked pretty flawlessly. Then I removed the old POP account selecting "just the account, not the email data." The account disappeared. Again great.

However, my archive is gone also. Where is it? Can I get it back. Why was this so difficult?

Hi, I had a Comcast email account that was set up using POP server. I wanted to select it to IMAP, but there was no way to do it. So I renamed it, stopped it from checking for mail and then created the new email IMAP account. Great. Next I wanted to delete the old, renamed POP account, but save the email. So I archived 3 years of email. It worked pretty flawlessly. Then I removed the old POP account selecting "just the account, not the email data." The account disappeared. Again great. However, my archive is gone also. Where is it? Can I get it back. Why was this so difficult?

Solution choisie

Help/More Troubleshooting, Profile Folder, Open Folder, close TB, open the Mail subfolder and then the subfolder of the Comcast POP account, something like Mail/pop3.comcast.net. Copy the mbox files, the large ones with no extension, named after folders, e.g. Inbox, (also look in .sbd subdirectories), to the Mail/Local Folders location. Restart TB and find the folders under Local Folders in the Folder Pane.

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sfhowes
sfhowes
  • Top 25 Contributor
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Solution choisie

Help/More Troubleshooting, Profile Folder, Open Folder, close TB, open the Mail subfolder and then the subfolder of the Comcast POP account, something like Mail/pop3.comcast.net. Copy the mbox files, the large ones with no extension, named after folders, e.g. Inbox, (also look in .sbd subdirectories), to the Mail/Local Folders location. Restart TB and find the folders under Local Folders in the Folder Pane.

JohnStefani
JohnStefani Auteur de la question
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Thank you. I have them back. I confirmed that my profile folder is in the default location, navigated to it, copied files and folders and moved them to the local file directory successfully. The emails are not exactly where they were in the original organization of local folders, but I can fix that by arranging from within the program's local folders' area settings. I appreciate your taking the time answer my question. - John