Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

"File Not Found" when opening attachments

  • 3 réponses
  • 1 a ce problème
  • 14 vues
  • Dernière réponse par tomas23

tomas23
tomas23
more options

Hello All, When trying to view attachments (Docx, Doc, XLSX, XLS, etc) the attachment gets written to "/tmp/pid-xxxxx/filename.ext"

But then LibreOffice is unable to open the file and reports "'/tmp/pid-xxxxx/filename.ext' does not exist"

How can I change where these attachments get saved? I would like to save them to a folder in my Home/tmp folder.

Where can I set that?

I'm running Thunderbird 91.7.0 (64-bit)

Thank you. -tomas

Hello All, When trying to view attachments (Docx, Doc, XLSX, XLS, etc) the attachment gets written to "/tmp/pid-xxxxx/filename.ext" But then LibreOffice is unable to open the file and reports "'/tmp/pid-xxxxx/filename.ext' does not exist" How can I change where these attachments get saved? I would like to save them to a folder in my Home/tmp folder. Where can I set that? I'm running Thunderbird 91.7.0 (64-bit) Thank you. -tomas

Toutes les réponses (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

They are temporary files and should be in the system temp directory. They are not being permanently saved.

Do the files exist in the TMP directory at the time of the error?

tomas23
tomas23 Auteur de la question
more options

Yes. The files exist in the /tmp folder.

A new folder with a name such as "pid-119733" is being created to store the temporary files. I can see the files in the folder. But when I try open the files manually using Libre office, I can't see any of the folders in the /tmp folder.

So I suspect that there is a permissions issue with the /tmp folder.

That's why I'm hoping to be able to save files to a temporary folder somewhere in my HOME folder.

Thanks, -tomas

tomas23
tomas23 Auteur de la question
more options

All,

I found the problem. I'm running Ubuntu 20.04. The version of LibreOffice installed was a Snap. I removed and re-installed using apt. The system is working as expected now.

Thank you, -tomas