We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Unable to install an ADD-ON

  • 1 réponse
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par Terry

Hecky
Hecky
more options

I have installed IBM Security Trusteer Rapport to my recent Lenova laptop..

But I cannot seem to be able to, or be allowed to, add IBM Security Trusteer Rapport to my Firefox browser (100.0.1 version) but it appears immediately in my Edge browser next to the address box. I have used Firefox for many years and it is my default browser.

My bank (Santander UK) strongly recommend this addon as it provides encryption protection.

Has Moxilla barred it from Firefox but if not, how can it be added? There is no way I can see to add Santander UK (or any other UK bank) manually to Rapports list of protected bank sites.

Any clarity on this would be most appreciated. Hector Currie

I have installed IBM Security Trusteer Rapport to my recent Lenova laptop.. But I cannot seem to be able to, or be allowed to, add IBM Security Trusteer Rapport to my Firefox browser (100.0.1 version) but it appears immediately in my Edge browser next to the address box. I have used Firefox for many years and it is my default browser. My bank (Santander UK) strongly recommend this addon as it provides encryption protection. Has Moxilla barred it from Firefox but if not, how can it be added? There is no way I can see to add Santander UK (or any other UK bank) manually to Rapports list of protected bank sites. Any clarity on this would be most appreciated. Hector Currie

Toutes les réponses (1)

Terry
Terry
more options

What happens when you try to add it to Firefox?