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audio (output and onboard mic) don't work after newest release (105.1)

  • 2 réponses
  • 2 ont ce problème
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  • Dernière réponse par julie67

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I updated to the newest release and since then I cannot do two things: 1) playback any online audio 2) have my computer mic work during video calls I tested my computer setting and also used another browser (Chrome) and had no issues with audio, which is why the problem is with Firefox. Please help ASAP!!

I updated to the newest release and since then I cannot do two things: 1) playback any online audio 2) have my computer mic work during video calls I tested my computer setting and also used another browser (Chrome) and had no issues with audio, which is why the problem is with Firefox. Please help ASAP!!

Toutes les réponses (2)

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Examples and steps to replicate please.

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Example: I go to a website where there is audio available (You Tube, news sites, etc). I cannot hear the audio when Firefox is my browser. I went through all of the troubleshooting steps several times. If I use Chrome, I have no problem with audio. Example: I needed to do a video call. When I went to the designated page, the other party couldn't hear me at all (microphone not working) and I could not hear them. Not a problem with other browser.