Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

New laptop and lost bookmarks/settings

  • 2 réponses
  • 0 a ce problème
  • 6 vues
  • Dernière réponse par trialman2

trialman2
trialman2
more options

Hi All,

I got my new laptop today and lost all of my bookmarks/setting/logins which were saved in Firefox Sync. Literally after logging in the new Firefox I installed nothing got restored. Is there a way to restore all this information in Firefox Sync? I desperately need them as it's related to my work. Thanks for any help Folks!

Hi All, I got my new laptop today and lost all of my bookmarks/setting/logins which were saved in Firefox Sync. Literally after logging in the new Firefox I installed nothing got restored. Is there a way to restore all this information in Firefox Sync? I desperately need them as it's related to my work. Thanks for any help Folks!

Toutes les réponses (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

trialman2
trialman2 Auteur de la question
more options

HI Paul,

Thank you so much for your help, looks like I just got lost in translation :) When I was giving away my old laptop I signed out and then removed all bookmarks and logins . Is there a chance that FF keeps these somewhere backed up? Or do they just all get wiped out completely?

Thank you once more,

Piotr