Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

cant reply to emails

  • 6 réponses
  • 0 a ce problème
  • 1 vue
  • Dernière réponse par keithinoz1

keithinoz1
keithinoz1
more options

I have a few different accounts in Thunderbird and all bar one work perfectly. All have similar server settings. My problem is this. If I send an email from one of my accounts (me@gmail.com) to another of my accounts (account@gmail.com) it goes through. On receiving that email if I reply from account@gmail.com to me@gmail.com I get the message

Login to account "Google Mail failed Login to server smtp.googlemail.com with username myaccount@gmail.com failed.

I have check with Google and the password in Tbird is correct

Suggestions

I have a few different accounts in Thunderbird and all bar one work perfectly. All have similar server settings. My problem is this. If I send an email from one of my accounts (me@gmail.com) to another of my accounts (account@gmail.com) it goes through. On receiving that email if I reply from account@gmail.com to me@gmail.com I get the message Login to account "Google Mail failed Login to server smtp.googlemail.com with username myaccount@gmail.com failed. I have check with Google and the password in Tbird is correct Suggestions

Solution choisie

I did use Imap. I deleted the account and recreated it. Problem solved. Thanks

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (6)

david
david
  • Top 10 Contributor
more options

How do you check the password, since it needs to be Oauth2? It can't be the same as your web password. A possibility is that the accounts may be crossed. Check that you have two incoming servers defined and two SMTP servers defined and that the SMTP servers are each assigned to the proper account. That may not be the issue, but I've seen similar issues that were.

keithinoz1
keithinoz1 Auteur de la question
more options

Thanks David To check my password I use Tools>settings>Privacy and security>saved logins. That shows the correct password next to smtp://smtp.googlemail.com (smtp://smtp.googlemail.com). Authentication is set to OAuth2. What is strange is that all my other accounts have comparable settings etc yet have no problems.

sfhowes
sfhowes
  • Top 10 Contributor
more options

OAuth2 with gmail on TB has problems if you're using the googlemail names. Change to smtp.gmail.com (and imap.gmail.com or pop.gmail.com). Remove the passwords and oauth tokens from Saved Passwords, restart TB, enter the account passwords in the OAuth window.

keithinoz1
keithinoz1 Auteur de la question
more options

Did all that without success. Is there a way to delete the account yet keep the data? Maybe recreating the account will work

sfhowes
sfhowes
  • Top 10 Contributor
more options

If the account is IMAP, mail is stored on the server, so the account can be removed and re-added without losing anything. For POP, copy the existing mail to Local Folders before removing the account.

keithinoz1
keithinoz1 Auteur de la question
more options

Solution choisie

I did use Imap. I deleted the account and recreated it. Problem solved. Thanks