Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Synced tabs disappear after logging into two different devices

  • 3 réponses
  • 0 a ce problème
  • 30 vues
  • Dernière réponse par d_a_renoir

d_a_renoir
d_a_renoir
more options

So I had a laptop that had to go under repair (device A), so had to use a different computer (device B). I sign into Firefox, and I can see the synced tabs from device A. For various reasons, the very next day I had to transfer to another computer (device C), so I logout of device B, and login into Firefox in device C. The synced tabs are no longer visible, even though in my account it says device A is still connected to the sync.

Bookmarks and such still load up just fine, I just can't see the device A synced tabs at all. Any clue why this is happening?

Also, is it normal that my email is still showing on the device B menu? Even though it says I logged out successfully, and device B is not showing in sync anymore, in the actual computer it's still showing on the menu above the "new tab" option. How do I remove my email from showing in that particular browse? Uninstall the program entirely?

So I had a laptop that had to go under repair (device A), so had to use a different computer (device B). I sign into Firefox, and I can see the synced tabs from device A. For various reasons, the very next day I had to transfer to another computer (device C), so I logout of device B, and login into Firefox in device C. The synced tabs are no longer visible, even though in my account it says device A is still connected to the sync. Bookmarks and such still load up just fine, I just can't see the device A synced tabs at all. Any clue why this is happening? Also, is it normal that my email is still showing on the device B menu? Even though it says I logged out successfully, and device B is not showing in sync anymore, in the actual computer it's still showing on the menu above the "new tab" option. How do I remove my email from showing in that particular browse? Uninstall the program entirely?

Modifié le par d_a_renoir

Toutes les réponses (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to disconnect that device via the Firefox Account Settings page.

d_a_renoir
d_a_renoir Auteur de la question
more options

Dropa said
Sync only sync to the Device A not device B since that isn't the original Device. Sync isn't a backup system. Here's more read on sync: https://support.mozilla.org/en-US/products/firefox/sync https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer https://support.mozilla.org/en-US/products/firefox/sync-and-save https://support.mozilla.org/bm/products/firefox/sync-and-save https://support.mozilla.org/en-US/kb/how-do-i-choose-what-information-sync-firefox

I thought Sync would just show me all the tabs from all synced devices? But my synced tabs section is just empty, it's not even showing me the tabs from device A.

d_a_renoir
d_a_renoir Auteur de la question
more options

cor-el said
You can try to disconnect that device via the Firefox Account Settings page.

I've already removed it from my synced accounts, but for some reason the email was still showing. Though, maybe it will go away if I restart/shut down the computer. I haven't checked.