not aware of password existence
In the security part of my Firefox account there is a password that is different from my account login password. I don't know it and don't remember entering it. Apparently it is very important if I have to reset my information. How can I fix this without loosing any data? Thank You
In the security part of my Firefox account there is a password that is different from my account login password. I don't know it and don't remember entering it. Apparently it is very important if I have to reset my information. How can I fix this without loosing any data? Thank You
Toutes les réponses (2)
There is only one password that you created to log to firefox accounts. So where are you seeing this at cause I don't see what your referring to when I look there.
Can you attach a screenshot?
- https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem
- use a compressed image type like PNG or JPG to save the screenshot
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