Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

updates

  • 1 réponse
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par James

marangos.marangos
marangos.marangos
more options

I cannot update my Firefox - as I try to update I get this message The operation can’t be completed because the item “Firefox” is in use. If its not in use how can I download and update??? Thank you

I cannot update my Firefox - as I try to update I get this message The operation can’t be completed because the item “Firefox” is in use. If its not in use how can I download and update??? Thank you

Toutes les réponses (1)

James
James
  • Top 25 Contributor
  • Moderator
more options

marangos.marangos said
I cannot update my Firefox - as I try to update I get this message The operation can’t be completed because the item “Firefox” is in use. If its not in use how can I download and update??? Thank you

That message appears to refer to Firefox on macOS and not Firefox for iOS (Firefox for iPhone/iPad). This thread can be moved if it is about desktop Firefox on macOS.

Also you are posting with the UA of Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:78.0) Gecko/20100101 Firefox/78.0 so if you indeed have macOS 10.9 then the latest version you can use is Fx 78.15.0esr as Fx 79.0 and later requires macOS 10.12 (ten.twelve) or later.