Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Emails failing to go into the sent folder

  • 1 réponse
  • 0 a ce problème
  • 10 vues
  • Dernière réponse par Stans

neil.humphries31
neil.humphries31
more options

When I send emails a copy doesn't save to the sent folder. The last one saved is from January. There has always been a lag but now mails have stopped saving altogether. I removed the account (Gmail) and then re-added and the sent mails appeared, up to the ones I sent up to yesterday. However, the next time I opened Thunderbird, the next morning, the sent mails had disappeared, the last being January again.

When I send emails a copy doesn't save to the sent folder. The last one saved is from January. There has always been a lag but now mails have stopped saving altogether. I removed the account (Gmail) and then re-added and the sent mails appeared, up to the ones I sent up to yesterday. However, the next time I opened Thunderbird, the next morning, the sent mails had disappeared, the last being January again.

Toutes les réponses (1)

Stans
Stans
more options

Gmail's SMTP server always saves a copy of sent messages in the Sent "folder". This happens on the server side and as far as I'm aware, you cannot control this behaviour. If you are using IMAP access, then all messages that reside in the Sent folder on the server should show up in Thunderbird.

In Thunderbird's menu, go to Help > More Troubleshooting Information > Copy text to clipboard and paste it in your next reply.