We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Supernova is not letting me print emails- asks to save as PDF- also causing printer problems in other programs

  • 2 réponses
  • 2 ont ce problème
  • 7 vues
  • Dernière réponse par stacymista

stacymista
stacymista
more options

I have Supernova 115.2.3 and am having problems with 1) printing an email- it asks me to save as pdf- and does not show printer in drop down 2) is causing other programs to have problems seeing printer that is installed. Why is this happening? This is recent 2-3 weeks. I have to reboot laptop each time I want to print or scan and cannot have TB open when I do. Have HP all-in-one printer/fax/scan. If TB is open, and I try to scan using software for printer, I get asked if I want to install software- which is already installed. I can't work this way. I am used to having Wordperfect, TB open all day and it used to be fine. I could print screen shots, Wordperfect documents, scan and email. Now I am getting these problems.

Please help!

I have Supernova 115.2.3 and am having problems with 1) printing an email- it asks me to save as pdf- and does not show printer in drop down 2) is causing other programs to have problems seeing printer that is installed. Why is this happening? This is recent 2-3 weeks. I have to reboot laptop each time I want to print or scan and cannot have TB open when I do. Have HP all-in-one printer/fax/scan. If TB is open, and I try to scan using software for printer, I get asked if I want to install software- which is already installed. I can't work this way. I am used to having Wordperfect, TB open all day and it used to be fine. I could print screen shots, Wordperfect documents, scan and email. Now I am getting these problems. Please help!
Captures d’écran jointes

Toutes les réponses (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

If there is a reproducible print issue, please file a bug report with a testcase email attached to the bug report. Thanks.

stacymista
stacymista Auteur de la question
more options

Wayne Mery: I do not understand what you are telling me to do.