Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Thunderbird Activity Monitor shows index processing stuck

  • 1 réponse
  • 0 a ce problème
  • 3 vues
  • Dernière réponse par MarkCDN

more options

Problem Opening the Activity Manager is opened (Tools > Actvity Manager), then getting messages, the indexing process appears and remains stuck with no progress, never ending. In my case, stuck on some inbox (I have several accounts) at 15%.

I searched for a direct fix to find none, until I asked Google this question: "Why does Thunderbird index messages?"

The question gave this result: Title: Rebuilding the Global Database "[https://support.mozilla.org/en-US/kb/.../rebuilding-global-database]".

I saw that article referred to a global database file for Thunderbird. To rebuild it requires the deletion of the database file. I did that and the "stuck indexing" issue got fixed.

So here is the fix to this "stuck indexing issue" for Thunderbird.

FIX

  1. Close Thunderbird completely.
  2. Locate your Thunderbird Profile folder. It is usually at:

C:\Users\(User Name)\AppData\Roaming\Thunderbird\Profiles

  1. Locate this database file: "global-messages-db.sqlite" in each profile.
  2. Delete the database file. If you have several profiles, do the same in each one.
  3. Open Thunderbird
  4. Open Activity Manager, and shortly, Thunderbird will show itself indexing messages to rebuild the Global index. This time, it will complete. If it doesn't automatically start, click "Get Messages" and that should kickstart it.

Cause of issue? Likely a corrupt database file.

'''Problem''' Opening the Activity Manager is opened (Tools > Actvity Manager), then getting messages, the indexing process appears and remains stuck with no progress, never ending. In my case, stuck on some inbox (I have several accounts) at 15%. I searched for a direct fix to find none, until I asked Google this question: "Why does Thunderbird index messages?" The question gave this result: Title: Rebuilding the Global Database "[[https://support.mozilla.org/en-US/kb/rebuilding-global-database|https://support.mozilla.org/en-US/kb/rebuilding-global-database]]". I saw that article referred to a global database file for Thunderbird. To rebuild it requires the deletion of the database file. I did that and the "stuck indexing" issue got fixed. So here is the fix to this "stuck indexing issue" for Thunderbird. '''FIX''' # Close Thunderbird completely. # Locate your Thunderbird Profile folder. It is usually at: C:\Users\(User Name)\AppData\Roaming\Thunderbird\Profiles # Locate this database file: "''global-messages-db.sqlite''" in each profile. # Delete the database file. If you have several profiles, do the same in each one. # Open Thunderbird # Open Activity Manager, and shortly, Thunderbird will show itself indexing messages to rebuild the Global index. This time, it will complete. If it doesn't automatically start, click "Get Messages" and that should kickstart it. '''Cause of issue? ''' Likely a corrupt database file.

Toutes les réponses (1)

more options

The link I gave is broken and there is no function here to edit my original post. Here is that link to that other support article (copy and paste it):

https://support.mozilla.org/en-US/kb/rebuilding-global-database