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Dashlane extension repeatedly malfunctioning

  • 2 réponses
  • 1 a ce problème
  • 3 vues
  • Dernière réponse par zeroknight

Phillip Reid
Phillip Reid
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I have been using Firefox for years, happily. Lately, however, I seem unable to get the Dashlane extension to work for more than a few days before it grays out and will not function. I use Dashlane for everything, so I cannot continue to use a browser that forces me to uninstall and reinstall the extension all the time. I have reported this issue more than once. The extension works fine on Chrome. I don't want to switch to Chrome full-time, but if I can't get this figured out, I'll have to.

I have been using Firefox for years, happily. Lately, however, I seem unable to get the Dashlane extension to work for more than a few days before it grays out and will not function. I use Dashlane for everything, so I cannot continue to use a browser that forces me to uninstall and reinstall the extension all the time. I have reported this issue more than once. The extension works fine on Chrome. I don't want to switch to Chrome full-time, but if I can't get this figured out, I'll have to.

Toutes les réponses (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Did you report the issue to Dashlane? https://support.dashlane.com/hc/en-us

zeroknight
zeroknight
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Does it still happen in a new profile (without signing into sync account)? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.