Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Blank emails after 115 update

  • 2 réponses
  • 1 a ce problème
  • 8 vues
  • Dernière réponse par Wayne Mery

Wikets Software LTDA
Wikets Software LTDA
more options

Hello,

I regularly move my emails to local folders. Today, after updating to version 115.6.1, hundreds of emails in one particular folder appear completely blank, without subject, correspondents, or content (see picture). The rest of them are fine.

How can I restore the content of those emails?

Or maybe it's just a bug and they're not "real" emails. How do I know for sure?

Cheers!

Hello, I regularly move my emails to local folders. Today, after updating to version 115.6.1, hundreds of emails in one particular folder appear completely blank, without subject, correspondents, or content (see picture). The rest of them are fine. How can I restore the content of those emails? Or maybe it's just a bug and they're not "real" emails. How do I know for sure? Cheers!
Captures d’écran jointes

Toutes les réponses (2)

david
david
  • Top 10 Contributor
more options

Is this an IMAP account? If so, when moving to other folders, the messages remain under control of the IMAP account. That is, if you delete from the server, the account will also delete from local folders. To avoid that, you should copy (not move) messages to local folders. This may not be the cause of your issue, but I offer it as a possibility.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Wikets, did you sort it out?