Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Automatic deletion of messages

  • 1 réponse
  • 0 a ce problème
  • 8 vues
  • Dernière réponse par david

sales419
sales419
more options

Good day,Thunderbird keeps deleting messages older than 1 month. I have checked the settings of my account as well as thunderbird and both is on do not delete messages.

We use this account for business and would like to search emails older than a month for references.

Regards

Good day,Thunderbird keeps deleting messages older than 1 month. I have checked the settings of my account as well as thunderbird and both is on do not delete messages. We use this account for business and would like to search emails older than a month for references. Regards

Toutes les réponses (1)

david
david
  • Top 10 Contributor
more options

If the account is being accessed by more than one device, whether phone or PC, I suggest checking all, as any one of them could be deleting the messages. If there is a mix of POP and IMAP, that could also be part of the problem. Check the account's server settings pane and the synchronization&storage pane for possible changes needed.