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Firefox keep asking me to reconnect the account to sync.

  • 1 réponse
  • 2 ont ce problème
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  • Dernière réponse par ShinjoM

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I’ve been using Firefox on my Mac without any issues, but I recently had to erase and reset my Mac. After reinstalling Firefox and attempting to sign in to my account, I am unable to sync my data.

When I click “Sign in” and enter my password, I successfully log in. However, it immediately returns to the message “Please sign in to reconnect,” and I am unable to proceed with syncing.

This is the first time I’ve encountered this issue.

On a positive note, I can still see my organized bookmarks on Firefox for iPhone, which were synced from my Mac before the reset.

I’ve been using Firefox on my Mac without any issues, but I recently had to erase and reset my Mac. After reinstalling Firefox and attempting to sign in to my account, I am unable to sync my data. When I click “Sign in” and enter my password, I successfully log in. However, it immediately returns to the message “Please sign in to reconnect,” and I am unable to proceed with syncing. This is the first time I’ve encountered this issue. On a positive note, I can still see my organized bookmarks on Firefox for iPhone, which were synced from my Mac before the reset.
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Solution choisie

For some reason I was suddenly able to log in and everything was Sync'd. It may have been a temporary problem.

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Solution choisie

For some reason I was suddenly able to log in and everything was Sync'd. It may have been a temporary problem.

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