Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Unwanted Junk and Spam Filtering

  • 2 réponses
  • 0 a ce problème
  • 6 vues
  • Dernière réponse par mminieri

more options

Persistent issue. I have now UNCHECKED (UK = unticked) EVERY BOX in the JUNK setings - both GLOBALLY - and for all 9 of my email account settings. Also cleared the "learning" memory.

TB still occassionally intercepts inbox mail and routes to other folders as junk or spam. Odd, but it is often frequently used email of my own origin, or from others on in my address book, but sometimes it actually is junk or spam.

I invest tremendous time in building the filter list and do not want TB to do anything other than follow THAT list.

I will reiterate a post comment that there needs to be an option to have ONE MASTER FILTER LIST to apply to all email accounts.

No image attached. If you don't know what the JUNK settings screen looks like ..... you are very probably NOT a person that should answer this.

'''Persistent issue. I have now UNCHECKED (UK = unticked) EVERY BOX in the JUNK setings - both GLOBALLY - and for all 9 of my email account settings. Also cleared the "learning" memory.''' TB still occassionally intercepts inbox mail and routes to other folders as junk or spam. Odd, but it is often frequently used email of my own origin, or from others on in my address book, but sometimes it actually is junk or spam. I invest tremendous time in building the filter list and do not want TB to do anything other than follow THAT list. I will reiterate a post comment that there needs to be an '''''option''''' to have ONE MASTER FILTER LIST to apply to all email accounts. No image attached. If you don't know what the JUNK settings screen looks like ..... you are very probably NOT a person that should answer this.

Toutes les réponses (2)

more options

If mail is still being filtered for junk or spam, despite all such settings being disabled in TB, it's probably happening at the mail provider's end before the mail reaches TB.

https://support.mozilla.org/en-US/questions/1404881

Cela vous a-t-il été utile ?

more options

I suppose that could be, other than the fact that I have email accounts on Yahoo, and Gmail and my own hosted web and mail server plus, some of that mail is be put in a Local Folder ......... that I myself created.

Thanks for the suggestions in any case.

Cela vous a-t-il été utile ?

Poser une question

Vous devez vous identifier avec votre compte pour répondre aux messages. Veuillez poser une nouvelle question, si vous n’avez pas encore de compte.