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websites are not showing graphics after installing and uninstalling an add on

  • 4 réponses
  • 0 a ce problème
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  • Dernière réponse par Christie S

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Hello. I installed the add on Tranquility Reader, found I did not like it, and uninstalled it. I have restarted my Firefox, as well as my PC, several times, but I still do not have graphics back like they were before. Am I missing something? Or has my whole system just gone on to another world??? So Aggravated! TIA Christie

Hello. I installed the add on Tranquility Reader, found I did not like it, and uninstalled it. I have restarted my Firefox, as well as my PC, several times, but I still do not have graphics back like they were before. Am I missing something? Or has my whole system just gone on to another world??? So Aggravated! TIA Christie

Solution choisie

Hi Christie, it's possible the add-on made some settings changes that do not get undone when you uninstall it. Could you double-check that your Firefox isn't set to use a High Contrast theme? The following article has the details on that:

Disable high contrast mode in Firefox

If the problem relates to icons that now show as a box with 4 or 6 characters in it, we can advise on how to fix problems with icon fonts.

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Hello! Try reinstalling your browser. (If you don’t know, Control Panel/Programs and Features/Firefox/delete/uninstall), then download firefox through another/built-in browser. !IMPORTANT! Your passwords will be saved if you are logged into your Mozilla Account. Use it :)

Modifié le par BunnyGe

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Solution choisie

Hi Christie, it's possible the add-on made some settings changes that do not get undone when you uninstall it. Could you double-check that your Firefox isn't set to use a High Contrast theme? The following article has the details on that:

Disable high contrast mode in Firefox

If the problem relates to icons that now show as a box with 4 or 6 characters in it, we can advise on how to fix problems with icon fonts.

Cela vous a-t-il été utile ?

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Thanks so much jscher2000!!! This worked! Looks like things are back to normal! You are my Hero!!!

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