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problems populating some gmail files on iPhone 14

  • 2 réponses
  • 0 a ce problème
  • Dernière réponse par Matt

dv.otterholt
dv.otterholt
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iPhone 14 Pro with current iOS 18.2 using Mail for emails. Have lost all of the emails in an entire file, with many subfolders and emails. used to be there, now not... Other files and folders populated.

have removed and reinstalled Gmail account twice and still cannot get the problem file or subfolders to work. other files and folders do populate but I need to access each of them individually to initially view the emails in them 

Gmail accessed via Thunderbird 128.5.2esr (32-biot) on my desktop pc (win 10) AND  Mail on another iPhone (10).  They both still have all of the files and folders on them, INCLUDING the problem one.

I sent a trial email to the account, it shows in inbox on the problem phone. Tried to transfer it to one of the folders in the problem file and it does not transfer. On my pc and the other iPhone, it does.

attached 2 pics: first of files and folders, second same but with expanded file view Help?! Thanks.

iPhone 14 Pro with current iOS 18.2 using Mail for emails. Have lost all of the emails in an entire file, with many subfolders and emails. used to be there, now not... Other files and folders populated. have removed and reinstalled Gmail account twice and still cannot get the problem file or subfolders to work. other files and folders do populate but I need to access each of them individually to initially view the emails in them Gmail accessed via Thunderbird 128.5.2esr (32-biot) on my desktop pc (win 10) AND Mail on another iPhone (10). They both still have all of the files and folders on them, INCLUDING the problem one. I sent a trial email to the account, it shows in inbox on the problem phone. Tried to transfer it to one of the folders in the problem file and it does not transfer. On my pc and the other iPhone, it does. attached 2 pics: first of files and folders, second same but with expanded file view Help?! Thanks.
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Toutes les réponses (2)

dv.otterholt
dv.otterholt Auteur de la question
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PS from initial post: the pic shows various files. The All Mail does populate with files and mails. The folder "Dad's saved mail" and all of it's many subfolders and emails will not. None of them!

Files further down the tree after this one all populate correctly.

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Matt
Matt
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I suggest you ask apple, perhaps via their genius bar, to resolve your issues with your apple product. It is certainly off topic here as its unrelated to Thunderbird.

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