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Duplicate emails in my sent box

  • 4 réponses
  • 0 a ce problème
  • Dernière réponse par redroone

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I am using Thunderbird 128.6 in an attempt to get away from Microsoft Outlook. I still use an outlook.com address though through IMAP on Thunderbird. Each time I send a message I am getting two copies in my sent box. I understand this is because Outlook sends an automatic receipt for the email and this gets filed in my sent box along with the original message sent. The receipt from Outlook is always larger in size than the original message, presumably because of the garbage added on to the header ID. An earlier post suggested filtering out these receipts if one can identify a standard item in the receipt which could be used to filter. I have established that the receipts headers always end with, in capitals, 'PROD.OUTLOOK.COM' but the filters in Thunderbird appear not to permit the header to be used for filtering. Any suggestions how I can use this identifying aspect to automatically delete these messages as soon as they hit my sent box?

I am using Thunderbird 128.6 in an attempt to get away from Microsoft Outlook. I still use an outlook.com address though through IMAP on Thunderbird. Each time I send a message I am getting two copies in my sent box. I understand this is because Outlook sends an automatic receipt for the email and this gets filed in my sent box along with the original message sent. The receipt from Outlook is always larger in size than the original message, presumably because of the garbage added on to the header ID. An earlier post suggested filtering out these receipts if one can identify a standard item in the receipt which could be used to filter. I have established that the receipts headers always end with, in capitals, 'PROD.OUTLOOK.COM' but the filters in Thunderbird appear not to permit the header to be used for filtering. Any suggestions how I can use this identifying aspect to automatically delete these messages as soon as they hit my sent box?

Solution choisie

Thank you - problem now solved as I was interpreting that to mean the 'only' copy should be placed in the whatever box is specified. Obvious now and apologies!

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Uncheck 'Place a copy in' in Account Settings/Copies & Folders, for providers that automatically copy sent mail (outlook.com/hotmail, gmail etc.).

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Dear SFHowes

Thank you for your very prompt response.

I have hunted high and low through all 'settings' and 'account settings' and there is no 'place a copy in' option anywhere that I can find. I have been through the options on my version 128.6 many, many times. Can you please let me know exactly where in settings, or account settings, this option might be or has it been left out of version 128.6?

I look forward to hearing from you.

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Account settings > copies and folders. The very first setting shown in the copies and folders is "place a copy in".

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Solution choisie

Thank you - problem now solved as I was interpreting that to mean the 'only' copy should be placed in the whatever box is specified. Obvious now and apologies!

Cela vous a-t-il été utile ?

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