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Copied Thunderbird Profile from Windows 10 PC, pasted to Windows 11 PC - No email history or address book

  • 7 réponses
  • 1 a ce problème
  • 25 vues
  • Dernière réponse par david

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Copied Thunderbird Profile from Windows 10 PC, pasted to Windows 11 PC - No email history or address book

I followed the steps to copy the profile from the old PC and paste it into the folder on the old PC.

Thunderbird is using that profile, but there are no email history or address book.

Copied Thunderbird Profile from Windows 10 PC, pasted to Windows 11 PC - No email history or address book I followed the steps to copy the profile from the old PC and paste it into the folder on the old PC. Thunderbird is using that profile, but there are no email history or address book.

Toutes les réponses (7)

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Cela vous a-t-il été utile ?

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Thanks Merv, I had actually tried that too. However the resulting zip file was reported as invalid by Windows Explorer. I will try again tomorrow. Regards Ray

Cela vous a-t-il été utile ?

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Sorry, Thanks Wayne :) I've been fighting Thunderbird and the many incorrect posts on this forum and others for too long today.

Cela vous a-t-il été utile ?

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Here is the link for moving a profile in Windows when installed in default location:

https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

here is the info in brief steps:

  1. ensure thunderbird is NOT running on old machine
  2. enter %appdata% in search window on task bar and press Enter key
  3. this should open windows file explorer in Appdata\roaming folder
  4. highlight the Thunderbird folder and copy to external media
  5. ensure thunderbird is installed on second computer and NOT running
  6. enter %appdata% in search window on task bar and press Enter key
  7. you should be in Appdata\roaming folder , copy&paste the exported Thunderbird folder there. This may prompt to overwrite an existing folder of same name. allow it
  8. start thunderbird and all should be there

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Thank you David, That was the procedure that I had followed. However even though Thunderbird on the new laptop is using that profile, there are no previous sent or received emails, no personal folders, and no address book entries. Thunderbird was a Standard (default) installation on both. I will try the procedure again today. Regards Ray

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Thank you again David,

I followed the same procedure again this morning, and this time it worked.

All previous emails, folders and address book now there.

Regards

Ray

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You're most welcome. I'm glad all went well. :)

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