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I no longer have Thunderbird after Quickbooks upgrade

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  • Dernière réponse par christ1

admirallock
admirallock
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I upgraded Quickbooks desktop to 2024 version and no I no longer have Thunderbird. I checked in control panel and it shows up. When I try and open the program I receive a message to reboot my computer. After rebooting I still don't have Thunderbird. I try opening again and get the same message to reboot. Should I uninstall and then reinstall it? Wont I lose all my email accounts?

I upgraded Quickbooks desktop to 2024 version and no I no longer have Thunderbird. I checked in control panel and it shows up. When I try and open the program I receive a message to reboot my computer. After rebooting I still don't have Thunderbird. I try opening again and get the same message to reboot. Should I uninstall and then reinstall it? Wont I lose all my email accounts?
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christ1
christ1
  • Top 25 Contributor
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Should I uninstall and then reinstall it?

Yes, please do. Download the latest esr Version from https://www.thunderbird.net/

Wont I lose all my email accounts?

You won't lose your accounts when uninstalling the application. Having said that, it's always recommended to create a backup of your Thunderbird profile. https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile

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