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Messages & SubFolders missing after attempted move of TB to another PC.

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  • 0 a ce problème
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  • Dernière réponse par DavidGG

Hugh Sistrunk
Hugh Sistrunk
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I tried to move the Profile(s) from my old Win 10 PC to a new Win 11 PC... Did not go well. I have all primary folders showing, but over half do not display messages even though properties show there is varied amounts of data in the folders. Nearly ALL Sub Folders do Not display even though the .sbd folders show up in the profiles. I have search your files for methods to recover messages, display folders, transfer files, raise the dead and after life experiences. Nothing seems to work. I have gone into the 'file' portion of the folders list, not .MSF File, with NotePad and can see email data. I am at the point of trying to find a way to move this data over into TB messages, but not sure how to go about that. I am seeing the same thing on both computers Win10 and Win11 as described above - the folders that show data seem to be the first 10 or so and then nothing after that. I can only think I cut the first transfer attempt short before every thing was moved.. No idea really what is happening. If I have a new message I want to save to one of the Main Folders, that do not show messages, I can see the data count increase, but the newly moved message does not show up in the Folder I moved it to. If I make a new Sub Folder under the Main Folder, and move the new message to it... it shows up and the sub Folder shows up like it should. I need some guidance on how to recover the messages because some of them are important.. I would like to get them right on the Win10 machine, then I could go and do the same correction to the Win11 PC... Thanks in Advance for your help. HughS. netycynergy@gmail.com

I tried to move the Profile(s) from my old Win 10 PC to a new Win 11 PC... Did not go well. I have all primary folders showing, but over half do not display messages even though properties show there is varied amounts of data in the folders. Nearly ALL Sub Folders do Not display even though the .sbd folders show up in the profiles. I have search your files for methods to recover messages, display folders, transfer files, raise the dead and after life experiences. Nothing seems to work. I have gone into the 'file' portion of the folders list, not .MSF File, with NotePad and can see email data. I am at the point of trying to find a way to move this data over into TB messages, but not sure how to go about that. I am seeing the same thing on both computers Win10 and Win11 as described above - the folders that show data seem to be the first 10 or so and then nothing after that. I can only think I cut the first transfer attempt short before every thing was moved.. No idea really what is happening. If I have a new message I want to save to one of the Main Folders, that do not show messages, I can see the data count increase, but the newly moved message does not show up in the Folder I moved it to. If I make a new Sub Folder under the Main Folder, and move the new message to it... it shows up and the sub Folder shows up like it should. I need some guidance on how to recover the messages because some of them are important.. I would like to get them right on the Win10 machine, then I could go and do the same correction to the Win11 PC... Thanks in Advance for your help. HughS. netycynergy@gmail.com
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DavidGG
DavidGG
  • Top 10 Contributor
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Your Local Folders hierarchy is messed up, indeed. Some things to note:

  • There should only be 1 Local Folders (with no .sbd suffix) at the top within the Mail folder. Knowing what you did that caused not 1 but 2 Local Folders.sbd subfolders within it might help.
  • For each folder used to store messages in Thunderbird, there should be a corresponding text file in mbox format (with no filename extension) and an accompanying .msf index file. An additional .sbd folder with the same name would appear only if you had created subfolders of that folder in Thunderbird. It seems strange that for what appears to be every leaf (final) folder used to store messages in Thunderbird, there appears to also be a .sbd folder in the filesystem. It's as if you had created subfolders for every leaf folder in Thunderbird. Again, that's weird, not necessarily wrong, but has to be the result of something you did…

You could try to fix that by tidying up the Local Folders filesystem hierarchy (quit Thunderbird and make a backup copy of the profile folder before start moving files around), but it's unclear to me why/how would you have got into this mess to begin with… Was it working fine on the old PC? Do you still have access to it? Does it show the same Local Folders filesystem hierarchy?

Modifié le par DavidGG

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