Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

The printer in firefox wants to print out a "3 page list of emails" and NOT the document I requested

more options

The printer prompts in Firefox to print a document all appears as good same as in a Word or Excel Doc - which DOES print files properly.

In Mozilla FF the document requested will produce a list of ~ 3 pages of my emails or NOT the document requested.

This happened

Every time Firefox opened

== About 3 or 4 months back

The printer prompts in Firefox to print a document all appears as good same as in a Word or Excel Doc - which DOES print files properly. In Mozilla FF the document requested will produce a list of ~ 3 pages of my emails or NOT the document requested. == This happened == Every time Firefox opened == About 3 or 4 months back

Toutes les réponses (4)

more options

What did you leave out of your explanation?

more options

Nothing as far as I know.

There is no Screen Shot to be added because the printer (only) does as described.

What then may be missing?

more options

File > Print Preview will display what Firefox is going to print.

1. Firefox doesn't do email, so you are probably referring to problems with a web mail service - which one?

2. Without us having access to that same web mail service we would have to guess about what your problem is - I can only guess that there is a button to display a "printer ready" version of an email that you need to use so the email you are reading is displayed all by itself and thus only that is printed.

more options

Thanks Ed for your response. I use g mail if this helps. It is weird as sometimes it will print correctly and most other times, not. Greg

Message:


File > Print Preview will display what Firefox is going to print.

1. Firefox doesn't do email, so you are probably referring to problems with a web mail service - which one?

2. Without us having access to that same web mail service we would have to guess about what your problem is - I can only guess that there is a button to display a "printer ready" version of an email that you need to use so the email you are reading is displayed all by itself and thus only that is printed.