Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

New computer, Windows 7, My shortcut Icon has quit working????

  • 5 réponses
  • 18 ont ce problème
  • 1 vue
  • Dernière réponse par cmgranny

AnonymousUser
AnonymousUser
more options

I have a new computer with Windows 7. I downloaded Firefox 3.6.3. After several days I found that the desktop shortcut would not open Firefox. I have Firefox open with a number of tabs open but cannot open another window from desktop.

I have a new computer with Windows 7. I downloaded Firefox 3.6.3. After several days I found that the desktop shortcut would not open Firefox. I have Firefox open with a number of tabs open but cannot open another window from desktop.

Solution choisie

Chris, I closed Firefox and restarted it. It woks fine now. I'll keep your reply in case this becomes a recurring problem.

Thanks, Bob

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (5)

Chris Ilias
Chris Ilias
  • Moderator
more options

I'm not sure if that's the intended behaviour. (I'm on Mac) If you close Firefox, then start Firefox in Safe Mode, does the problem still occur? For instructions on starting in Safe Mode, see Diagnose Firefox issues using Troubleshoot Mode.

AnonymousUser
AnonymousUser Auteur de la question
more options

Solution choisie

Chris, I closed Firefox and restarted it. It woks fine now. I'll keep your reply in case this becomes a recurring problem.

Thanks, Bob

cmgranny
cmgranny
more options

Mine is doing the same thing. I am also experiencing flash crashes when it does this. Something is not right with this version of the browser.

cmgranny
cmgranny
more options

Oh I forgot to mention I am running XP Home edition.

cmgranny
cmgranny
more options

I tried to get into safe mode and can't even get Mozilla to open. I tried removing from my system so I could do a fresh download and it keeps saying close Mozilla first.